FAQs

Pool safety inspectors are required to issue the safety certificate within 2 business days. If your pool meets the standard, Brisbane Pool Safety guarantees to provide you with your certificate on the same day as the inspection.

The majority of issues found during the pool compliance inspection can typically be addressed immediately. However, if there’s an issue that can’t be resolved on-site, our inspector will issue a non-compliance notification. Please don’t worry, as this notification clearly outlines the areas that need attention. You’ll then have 90 days from the date of issuance to rectify the identified issues and schedule a re-inspection with me. If you opt not to request a re-inspection, our inspector is obliged by law to inform the local government about the non-compliant status of the pool.

A pool safety certificate remains valid for 2 years for private homes with non-shared pools. However, for shared pools found in resorts and unit blocks, the certificate is valid for 1 year.

Our Pool Inspectors are available seven days a week, including public holidays, and are committed to working in almost all weather conditions. We understand that your schedule may not fit the standard 9 to 5, so we offer flexibility to accommodate your needs.

Our Pool Inspector has several areas that need to be checked to certify that a swimming pool meets the standard. Those include the gates, fence height, gaps between fences railing and the strength and rigidity of the fence. Our inspector also checks the CPR sign for condition, position within the pool enclosure and that it displays the correct information.

Payment can be made on the day via card, cash, or if you prefer direct deposit or PayID.

We carry out inspections on spas, inground pools, above ground pools, plunge pools and indoor pools. In exceedingly rare cases our inspectors have even been asked to inspect a wading pool. 

If you can fill the water to a depth of 300mm or more the wading pool needs to be registered and meet the swimming pool compliance standards.

Yes, our inspector will need to visit the property for the inspection. This process involves taking various measurements, testing gate operations, and assessing the integrity of the barrier to ensure compliance.

Yes. All pools in Queensland need to be registered, and we can check on your behalf if your swimming pool has been registered. This is a service that we carry out for free, and if your pool is not registered, we will take care of the registration process for you. We conduct this check and registration service before proceeding with any swimming pool safety inspections.

The pool owner or landlord is responsible to make sure the pool fence complies and meets the pool safety standard. You must ensure that you do not compromise the integrity of the fence by placing an object such as chairs or pot plants too close to the fence. If you believe you have an issue with the safety of the swimming pool the first person you should contact is your real estate agent or landlord. They will engage with a swimming pool certifier if required.

To ensure your swimming pool meets safety standards, reach out to Brisbane Pool Safety and also refer to the website address: https://www.qbcc.qld.gov.au/your-property/swimming-pools/pool-safety-standard. This way, you can benefit from expert guidance from Brisbane Pool Safety while also accessing valuable information on pool safety standards through the provided web link.